I didn’t receive my ticket.
If you entered your email address and didn’t receive your ticket, please check in your spam folder. If the email with the ticket number is not there please contact us and we willl send you a copy of the ticket number.
I can’t get the video to play.
If the video you’re trying to play is stuck on loading, try the following steps. You can try a step and, if your still having problems, move on to the next step.
- Refresh your browser’s page a couple of times. Often times, the video will play once you’ve refreshed the screen a few times.
- Clear your browser’s cache and cookies. Then restart your browser and try accessing your video again.
- Upgrading to the most recent version of Adobe Flash player
- If you are still having problems…
- If your internet signal is not strong, the videos play best if no other programs are running on your computer and no other windows are open.
If you have flowed all these steps and you still cannot play the video, Please contact us.